Made with Midjourney
We (finally) have a clear view of how people are using AI in the real world. Two major studies give us insight: OpenAI analyzed 1.5 million ChatGPT conversations, while Anthropic broke down Claude usage.
What users ask AI to do. Most conversations remain practical around seeking information or help with writing. But personal use is also growing fast. About 30% of consumer usage is work-related, and approximately 70% is non-work, with both categories continuing to grow over time.
Geography also matters. Anthropic’s data shows a stark divide. Coding dominates Claude usage at 36%, yet per-capita adoption varies wildly: Singapore users engage 4.6x more than expected, while India and Nigeria lag. National wealth still shapes access, raising the question: Will AI bridge gaps or widen them?
Equality in numbers — almost. The early gender gap in AI use has disappeared: women now make up 52% of ChatGPT users, up from 37% in January 2024. Developing countries are catching up fast, with usage growing four times faster than in wealthy nations, showing AI’s potential as a true equalizer.
AI as an assistant and a boss. More Claude users are handing over entire tasks to AI instead of collaborating. “Directive” interactions jumped from 27% to 39% in eight months. Educational and scientific uses are surging as AI gets smarter, signaling a shift from novelty to an essential daily tool.